Frequently Asked Questions
We've got answers. Our FAQ page covers everything you need to know before signing a lease, from income and credit requirements to our pet policy, parking options, and application fees. We welcome all dog and cat breeds with no weight restrictions, offer flexible lease terms up to 15 months, and accept rent payments online with no ACH fee. We're also proud to offer a preferred employer program for teachers, medical professionals, first responders, and military members. Don't see your question? Contact our leasing office, we're happy to help.
What do I need to bring with me when applying or touring?
Please bring a valid ID when applying or touring Steeplechase Apartment Homes in Knoxville, TN. Contact our leasing team if you have questions about what to bring before your visit.
What lease terms are available?
Steeplechase Apartment Homes in Knoxville, TN, offers flexible lease terms of up to 15 months. Contact our leasing team to learn more about current lease options and availability.
Is renters’ insurance required?
Yes, renters’ insurance is required at Steeplechase Apartment Homes in Knoxville, TN. Contact our leasing team for additional information about this requirement before move-in.
How do I pay rent?
Residents at Steeplechase Apartment Homes in Knoxville, TN, can pay rent online by credit card, debit card, or ACH at no charge. Cashier’s checks and money orders are also accepted.
Is laundry available in-apartment or on-site?
Steeplechase Apartment Homes in Knoxville, TN, offers laundry appliances inside the apartments as well as on-site laundry areas for residents.
What are the parking options?
Steeplechase Apartment Homes in Knoxville, TN, provides surface lot parking for residents. Contact our leasing team for additional information about parking options and availability.
Do you offer corporate leases?
Yes, corporate leases are available at Steeplechase Apartment Homes in Knoxville, TN. Contact our leasing team to learn more about corporate leasing options and availability.
Do you have a preferred employer program?
Steeplechase Apartment Homes in Knoxville, TN, offers a preferred employer program for Hometown Heroes, including active teachers, medical professionals, EMS, police, firefighters, and active or retired military. The program may change at any time and is subject to restrictions
What languages do your team members speak?
The leasing team at Steeplechase Apartment Homes in Knoxville, TN, speaks English and Spanish and can assist with questions about apartments, availability, and the leasing process.
Will you run a background check as part of the application process?
Yes, Steeplechase Apartment Homes in Knoxville, TN, conducts background screenings that evaluate credit, rental, and criminal history for each applicant over age 18 who will reside in the apartment home.
What are the income requirements to qualify?
Steeplechase Apartment Homes in Knoxville, TN, requires applicants to provide proof of income of at least 2.5 times the monthly rental amount. Our leasing team can assist with questions about rental criteria and the application process.
What is your pet policy?
Steeplechase Apartment Homes in Knoxville, TN, is pet-friendly and allows up to two pets, including dogs and cats of all breeds, weights, and sizes. Contact our leasing team with pet policy questions.
Is smoking allowed on the property?
No, Steeplechase Apartment Homes in Knoxville, TN, is a smoke-free community. Contact our leasing team if you have additional questions about community policies.
What are the application and administrative fees?
At Steeplechase Apartment Homes in Knoxville, TN, the application fee is $65 and the administrative fee is $200. Contact our leasing team with any questions about these fees.
How much is the deposit?
Instead of a standard security deposit, fully approved applicants at Steeplechase Apartment Homes in Knoxville, TN, pay a nonrefundable key fee starting at $450. Contact our leasing team for additional details.
What is included in the monthly rent?
Monthly rent at Steeplechase Apartment Homes in Knoxville, TN, includes your apartment home and access to all community amenities. Utilities, fees, and additional services are separate from the monthly rent.
